Prepare a customer reply in another language in 20 minutes

Steps

1. Translate the approved answer

   Start a Claude chat and paste the approved reply with the prompt below.

   Copy, then replace the [bracketed] partsCopy prompt

   Translate this approved customer reply from [source language] into [target language and region]. Use [formal or informal] address and a clear, courteous tone. Preserve names, amounts, dates, links, policy conditions and commitments exactly in meaning. Use these approved terms.
   [Source term and required translation, or none.]
   Return a two-column table with each original sentence beside its translation. Flag ambiguous phrases separately instead of inventing meaning. Do not add offers, guarantees or new advice. Here is the reply.
   [Paste the approved reply.]

   You now have A translated draft beside the original sentences

2. Check for changed meaning

   Ask for a comparison, then read any flagged difference against the approved answer.

   Copy, then replace the [bracketed] partsCopy prompt

   Compare the translated draft with the approved original below. Check numbers, deadlines, conditions, tone and who must do what. Back-translate the draft into [source language] as an additional diagnostic, not proof of accuracy. List possible meaning changes and correct supported errors. Return the revised bilingual table and unresolved questions. Do not change the underlying policy.
   
   APPROVED ORIGINAL
   [paste the original reply and approved terminology]
   
   TRANSLATED DRAFT
   [paste the bilingual table with the source and target languages]

   You now have A corrected bilingual draft with remaining ambiguities visible

3. Apply the reviewer’s corrections

   Give both versions to your fluent reviewer, resolve ambiguities and paste their corrections into the chat.

   Copy, then replace the [bracketed] partsCopy prompt

   Apply these reviewer-approved corrections to the translation.
   [Paste exact corrections and resolved meanings.]
   Preserve all other approved facts and terms. Return the full target-language reply and list only any ambiguity still unresolved. Do not call it reviewed or ready to send if an unresolved issue affects meaning.
   
   CURRENT TRANSLATION
   [paste the current target-language draft]
   
   APPROVED ORIGINAL AND TERMS
   [paste the original reply, source and target languages, and required terminology]

   You now have A translation revised using a human language review

4. Save the clean reply

   Have the reviewer check the final wording, then copy only the target-language reply into your customer-response editor.

   You now have A saved reply with its language review complete

Check it before you use it

• Dates, amounts, links and commitments match the approved original
• The fluent reviewer approves meaning, regional phrasing and formality
• Only permitted customer information enters the assistant

Take it further

• Save the approved terminology list for the next reply in this language