ORIGINAL SYNTHETIC FEEDBACK: no real customer records. The fictional product manages projects and monthly reports. Collection window: fictional 1–14 October 2026; this is a selected cross-channel teaching pack, not a representative survey. Each F-ID is a distinct record; distinct customer identities are unknown.

F01 | Support follow-up
The first project setup was confusing. Your support person explained the steps clearly and got me through it.

F02 | In-app feedback
I could not tell which setup fields were required. I stopped and came back the next day.

F03 | Feature request
Please add a CSV export for the monthly report. Copying the table by hand is awkward.

F04 | Feedback form
I need a CSV export for our finance report. I also could not tell whether the reporting add-on costs extra.

F05 | Feedback form
The price page made the plan costs clear to me. I knew which plan to choose.

F06 | Support follow-up
I waited two days for a reply to my support question. I wanted an earlier acknowledgment.

F07 | In-app feedback
Setting up the first project was straightforward. I did not need the help guide.

F08 | Support follow-up
Support was helpful when I asked about reports. I still need a CSV export to move the figures into our spreadsheet.

D01 | Copied import row | confirmed duplicate of F03
Please add a CSV export for the monthly report. Copying the table by hand is awkward.
Exclude D01 from counts; keep the exclusion record.